SUPPORT

SUPPORT

We have a strong commitment to our customers after the sale by extending superior service and support to the solutions installed at the customer site. The support services we offer are tailored to meet your specific needs..

Our team's goal is to provide maximum uptime for your systems, and both your account manager and support technicians work together to ensure your needs are met during the system implementation and for the life of the system after installation is complete..


For best support, have available:

  • Company Name
  • Contact Name
  • Phone Number
  • E-mail Address
  • Details of Reported Problem
  • Software: Manufacturer, Product Name and Version Number
.

Step 1

When your request for technical service has been received by technical service dispatch, your request will be assigned to the first available service technician. .

Step 2

The service technician will then contact the designated person at the customer site to identify and resolve the reported issue..
Customer Portal, Helpdesk & Knowledgebase