AccuImage, LLC Support
AccuImage, LLC supports our custom programs while our customers maintain support contracts with us. This support may be affected by 3rd party programs our programs are dependent on, including but not limited to operating systems and web browsers.
AccuImage, LLC provides best-effort support for the software we resell after it is past the manufacturers' end of support dates. Customers who maintain software that has reached end of support will not receive hotfixes, patches, or other forms of support that must be obtained from the software manufacturer.
As our technology partners announce End of Support dates for the software AccuImage, LLC supports, we post those dates here for our customers.Kofax
Kofax supports the most current Major Release and the previous Major Release of any product at any one time.
Kofax Capture 11.0
Kofax Capture 10.2
Limited Support is available until January 2020.
Kofax Capture 10.1
Extended Support is available until August 19, 2020.
Kofax Capture 10.0
Extended Support is available until August 19, 2020.
Kofax Capture 9.x
Extended Support is available until October 19, 2018.
Kofax Ascent Capture 8.x
Kofax Ascent Capture & ACI Server 7.x
Kofax Ascent Capture & ACI Server 6.x
Kofax Transformation Modules 6.2
Kofax Transformation Modules 6.1
Extended Support is available until July 20, 2019.
Kofax Transformation Modules 6.0
Extended Support was available until October 19, 2018.
Kofax Ascent Capture 6.x & Older
Kofax Transformation Modules 5.x
Kofax Transformation Modules 4.x
Kofax Transformation Modules 3.5
OpenText
Dates below are subject to change by OpenText (Dell EMC)
OpenText's ApplicationXtender Suite includes the following products:
ApplicationXtender Desktop, ApplicationXtender Web, ApplicationXtender Reports Management, ApplicationXtender Media Distribution,
ApplicationXtender Web Services, ApplicationXtender xPlore, K2 Server for ApplicationXtender, and ApplicationXtender Workflow Manager.
AppXtender Suite 16.3
Extended Support is available until December 2024.
AppXtender Suite 8.1 SP1
Extended Support is available until June 2021.
AppXtender Suite 7.0
Extended Support is available until January 31, 2019.
AppXtender Suite 8.1
Extended Support is available until June 2021.
AppXtender Suite 8.0
Extended Support is available until October 2020.
AppXtender Suite 7.0 SP1
Extended Support is available until January 2020.
AppXtender Suite 7.0
Extended Support was available until January 2019.
AppXtender Suite 6.5 SP2
Extended Support was available until June 30, 2017.
AppXtender Suite 6.5
Extended Support was available until April 30, 2015.
AppXtender Suite 6.5 & Older
Documentum xPlore 16.4
Extended Support is available until February 2025.
Documentum xPlore 1.6
Extended Support is available until November 2023.
PsiGen
PsiGen supports two major releases back.